Shipping Policy
At Anqi E-Bikes, we are committed to providing a seamless and satisfying shopping experience for our customers. To ensure you receive your outboard motor quickly and without any additional costs, we offer free shipping on all orders.
Shipping Process:
Order Processing: Once your order is placed, our team will process it within 1-2 business days. You will receive an order confirmation email with the details of your purchase.
Shipping Method: We partner with trusted shipping carriers to ensure your outboard motor is handled with care and delivered safely. All orders are shipped via standard ground shipping, with expedited shipping options available upon request for an additional fee.
Delivery Time: Standard shipping typically takes between 5-7 business days, depending on your location. You will receive a shipping confirmation email with a tracking number as soon as your order is dispatched, allowing you to monitor your delivery every step of the way.
Secure Packaging: We take great care in packaging your outboard motor to prevent any damage during transit. If you notice any damage upon delivery, please contact us immediately so we can address the issue promptly.
International Shipping:
Currently, we ship and deliver worldwide. Shipping to the rest of the world takes 4 to 14 days. For international orders, please contact our customer service team for shipping rates and delivery times.
Customer Support
If you have any questions or concerns about your order, our dedicated customer service team is here to help. We guarantee prompt responses to all inquiries, ensuring you have the support you need throughout the shipping process.
Thank you for choosing Anqi E-Bikes. We look forward to helping you embark on your next Road adventure!